REFUND POLICY

Is it possible to get a refund?
The only circumstance in which you will receive a refund is if we do not deliver your order within 5 days of the time in which you first placed your order. This is in case the shipment time specified is less than 5 days for the product. If the given time for the delivery is longer than three days, a refund is possible after the given time. However, if your order has been delivered promptly and completely, we will not issue a refund.

If I change my mind after I complete my order, can I cancel it and get a refund?

1. We give refunds only if we have not yet placed an order. If your order is in a queue or being processed, your order has been placed, and therefore we cannot refund you.

2. The protection of consumers is one of the wide topics in every business sector. Yet, nearly every sector has its own services for keeping consumer rights and providing consumer satisfaction. To avoid out-of-favor situations, the refund policy has the potency for consumer satisfaction.

3. Since we provide consumer rights, we also put emphasis on the refund policy. Many consumers ask about the possibility of being issued a refund. According to our refund policy, the only way you can get a refund is in case of if you do not get your order delivered in the given time in which you first placed your order.

4. However, if your order has been delivered promptly and completely, we will not issue a refund. One of the most frequently asked questions is: ‘If I change my mind after I complete my order, can I cancel it and get a refund?

5. As for our refund policy, we give refunds only if we have not yet placed an order. If your order is in a queue or being processed, your order has been placed, and therefore we cannot refund you.